
{"id":16410,"date":"2026-04-15T16:56:46","date_gmt":"2026-04-15T14:56:46","guid":{"rendered":"https:\/\/depros.it\/solicitud-de-devolucion-y-asistencia-tecnica\/"},"modified":"2026-04-23T14:45:08","modified_gmt":"2026-04-23T12:45:08","slug":"solicitud-de-devolucion-y-asistencia-tecnica","status":"publish","type":"page","link":"https:\/\/depros.it\/es\/solicitud-de-devolucion-y-asistencia-tecnica\/","title":{"rendered":"Solicitud de devoluci\u00f3n y asistencia t\u00e9cnica"},"content":{"rendered":"<p>[et_pb_section fb_built=\u00bb1&#8243; _builder_version=\u00bb4.27.6&#8243; _module_preset=\u00bbdefault\u00bb custom_padding=\u00bb2px||3px|||\u00bb da_disable_devices=\u00bboff|off|off\u00bb global_colors_info=\u00bb{}\u00bb da_is_popup=\u00bboff\u00bb da_exit_intent=\u00bboff\u00bb da_has_close=\u00bbon\u00bb da_alt_close=\u00bboff\u00bb da_dark_close=\u00bboff\u00bb da_not_modal=\u00bbon\u00bb da_is_singular=\u00bboff\u00bb da_with_loader=\u00bboff\u00bb da_has_shadow=\u00bbon\u00bb][et_pb_row _builder_version=\u00bb4.27.6&#8243; _module_preset=\u00bbdefault\u00bb min_height=\u00bb144.2px\u00bb custom_margin=\u00bb-3px|auto||auto||\u00bb custom_padding=\u00bb45px||4px|||\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4&#8243; _builder_version=\u00bb4.27.6&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_text _builder_version=\u00bb4.27.6&#8243; _module_preset=\u00bbdefault\u00bb header_font=\u00bbPoppins|800|||||||\u00bb header_text_color=\u00bbgcid-body-color\u00bb custom_margin=\u00bb||17px|||\u00bb hover_enabled=\u00bb0&#8243; global_colors_info=\u00bb{%22gcid-body-color%22:%91%22header_text_color%22%93}\u00bb sticky_enabled=\u00bb0&#8243;]<\/p>\n<h1>Solicitudes de devoluci\u00f3n y asistencia del producto<\/h1>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00bb4.27.6&#8243; _module_preset=\u00bbdefault\u00bb text_font=\u00bbPoppins|300|||||||\u00bb custom_margin=\u00bb-1px||19px|||\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<p>Para garantizar un servicio r\u00e1pido y organizado, DEPROS pone a su disposici\u00f3n este formulario para <strong data-start=\"371\" data-end=\"441\">devoluciones, tasaciones y solicitudes de asistencia t\u00e9cnica.<\/strong><o:p><\/o:p><\/p>\n<p data-start=\"444\" data-end=\"597\">Por favor, complete el <strong>formulario <\/strong>en su totalidad para que podamos analizar su informe correctamente y responderle lo antes posible.<o:p><\/o:p><\/p>\n<p><em>Si se requieren comprobaciones t\u00e9cnicas adicionales, nuestro equipo se pondr\u00e1 en contacto con usted directamente.<\/em><o:p><\/o:p><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00bb4.27.6&#8243; _module_preset=\u00bbdefault\u00bb module_alignment=\u00bbcenter\u00bb custom_margin=\u00bb-11px|auto||auto||\u00bb custom_padding=\u00bb16px|||||\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4&#8243; _builder_version=\u00bb4.27.6&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_text _builder_version=\u00bb4.27.6&#8243; _module_preset=\u00bbdefault\u00bb header_3_font=\u00bbPoppins|800|||||||\u00bb header_3_text_align=\u00bbcenter\u00bb custom_margin=\u00bb||10px|||\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<h3>Solicitud de devoluci\u00f3n<\/h3>\n<p>[\/et_pb_text][et_pb_code _builder_version=\u00bb4.27.6&#8243; _module_preset=\u00bbdefault\u00bb background_color=\u00bbgcid-0a9de6b2-9d03-4c1e-b803-fd4d902afdf4&#8243; text_orientation=\u00bbleft\u00bb width=\u00bb81.4%\u00bb module_alignment=\u00bbcenter\u00bb custom_padding=\u00bb20px|20px|20px|20px|false|false\u00bb custom_css_free_form=\u00bbselector .wpcf7-form,||selector .wpcf7-form input,||selector .wpcf7-form textarea,||selector .wpcf7-form select,||selector .wpcf7-form label {||    font-family: &#8216;Poppins&#8217;, sans-serif !important;||}||||\/* INPUT E TEXTAREA 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\/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"es_ES\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f16416-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<p><label> Nombre de la empresa *<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"Ragione-Sociale\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"name\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"Ragione-Sociale\" \/><\/span> <\/label>\n<\/p>\n<p><label> C\u00f3digo de cliente<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"Codice-Cliente\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"Codice-Cliente\" \/><\/span> <\/label>\n<\/p>\n<p><label> N\u00famero de tel\u00e9fono *<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"Recapito-Telefonico\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" autocomplete=\"tel\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"tel\" name=\"Recapito-Telefonico\" \/><\/span> <\/label>\n<\/p>\n<p><label> C\u00f3digo de pieza de repuesto *<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"Codice-Ricambio\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"Codice-Ricambio\" \/><\/span> <\/label>\n<\/p>\n<p><label> Referencia de venta *<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"Rif-Vendita\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"Rif-Vendita\" \/><\/span> <\/label>\n<\/p>\n<p><label> Motivo *<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"Motivo\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"Motivo\"><option value=\"Devoluci\u00f3n de mercanc\u00eda\">Devoluci\u00f3n de mercanc\u00eda<\/option><option value=\"Solicitud de revisi\u00f3n\">Solicitud de revisi\u00f3n<\/option><option value=\"Anticipo de garant\u00eda\">Anticipo de garant\u00eda<\/option><\/select><\/span> <\/label>\n<\/p>\n<p><label> Foto del da\u00f1o y n\u00famero de serie del producto (OBLIGATORIO PARA EL ANTICIPO DE GARANT\u00cdA)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"Foto\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" accept=\".jpg,.jpeg,.png,.pdf\" aria-invalid=\"false\" type=\"file\" name=\"Foto\" \/><\/span> <\/label>\n<\/p>\n<p><label> Breve descripci\u00f3n del defecto: *<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"Descrizione\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"Descrizione\"><\/textarea><\/span> <\/label>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Enviar solicitud de devoluci\u00f3n\" \/>\n<\/p>\n<p style=\"color: #ffffff; font-family: 'Poppins', sans-serif; font-style: italic;\"><br \/>\n* Los campos marcados con (*) son obligatorios\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n[\/et_pb_code][et_pb_text _builder_version=\u00bb4.27.6&#8243; _module_preset=\u00bbdefault\u00bb text_font=\u00bbPoppins|300|||||||\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<p data-start=\"1527\" data-end=\"1656\">Para emergencias o solicitudes especiales, puede contactar directamente con nuestro<a href=\"https:\/\/depros.it\/es\/contacto\/\"> <strong>servicio de atenci\u00f3n al cliente.<\/strong><\/a><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Solicitudes de devoluci\u00f3n y asistencia del productoPara garantizar un servicio r\u00e1pido y organizado, DEPROS pone a su disposici\u00f3n este formulario para devoluciones, tasaciones y solicitudes de asistencia t\u00e9cnica. Por favor, complete el formulario en su totalidad para que podamos analizar su informe correctamente y responderle lo antes posible. Si se requieren comprobaciones t\u00e9cnicas adicionales, nuestro [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-16410","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/depros.it\/es\/wp-json\/wp\/v2\/pages\/16410","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/depros.it\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/depros.it\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/depros.it\/es\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/depros.it\/es\/wp-json\/wp\/v2\/comments?post=16410"}],"version-history":[{"count":9,"href":"https:\/\/depros.it\/es\/wp-json\/wp\/v2\/pages\/16410\/revisions"}],"predecessor-version":[{"id":17207,"href":"https:\/\/depros.it\/es\/wp-json\/wp\/v2\/pages\/16410\/revisions\/17207"}],"wp:attachment":[{"href":"https:\/\/depros.it\/es\/wp-json\/wp\/v2\/media?parent=16410"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}